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When you are ready to finalise payment on your purchase, you have two options.

Credit Card

Purchasing online with your credit card is the simplest and most convenient way of shopping. Simply fill in your details and we will bill the purchase to your card.

  • we accept all major credit cards: VISA, MasterCard, Bankcard,
     
  • your card details will be securely processed within 24 hours of the transaction. After this processing occurs, you will receive an email confirming the transaction is approved or disapproved,
     
  • your credit card will be billed to Nature Play Australia 2002 Pty Ltd
     
  • our online payment system is completely safe, as all of your credit card details are encrypted. For more detail, visit Security and privacy
     
  • we treat credit card fraud very seriously, your IP address will be recorded during the transaction and used, if necessary to help determine your identity. Suspected fraudulent orders are reported to credit card authorities and the police station closest to the delivery address IMMEDIATELY for investigation. We will press charges.

Offline Payment

If you are still not comfortable purchasing online, that's fine. Select the 'Offline Payment by Phone or Fax' option on the Payment page. A page will appear with the details of your order. Print this page out and choose your preferred payment option.

fax - fax the printed purchase order, together with payment details, to 0061 7 3298 5367 or post to Sales, Nature Play Australia 2002 Pty Ltd, 5 Cockatoo Court, Warner, QLD, 4500 Australia. This will include payment by credit card or cheque. If paying by Credit Card Please do not put your card details on fax. Only put your contact details and a  Customer Support Representative will call you for your card details. This is to ensure absolute security of your credit card.  With cheque payments your order will not be shipped until your cheque is cleared,

phone - you can talk to one of our Customer Support representatives, who will gladly take your order and credit card details over the phone.

The phone number is 0061 439 515 474 and will include payment by credit card only.

It is worth remembering, however, that paying online will be the most convenient way for you to buy.

Receipt for Online Purchases

At the end of the payment process you will be presented with a confirmation screen containing your receipt number. This page can be printed for your reference. You will also be sent an email confirming this receipt number as soon as your order has been finalised.

Other how to shop resources

See:

Finding products

Payment options

Returns refund and exchanges

Security, privacy, legal and copyright

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